Contact us

We are keen to respond to your needs and learn from your experience, feedback and suggestions. Please also contact us should your organisation require any asssitance, support or advice.

You can also view extended biographies for our HR Services Team. who deliver tailored support to organisations around the world.

 

General enquiries

info@peopleinaid.org  /  +44 (0)20 3137 3590

Europe and North America

Executive Director

Jonathan Potter  /  jonathan@peopleinaid.org  /  +44 (0)20 3137 3591

Jonathan is People In Aid’s Executive Director, responsible to the Trustees and funders for the financial and operational performance of People In Aid, to the members for ensuring their organisation responds to their needs effectively and efficiently, and to staff for a productive working environment.

Jonathan worked for ten years in sales and marketing, supplying broadcasters around the world with movies and TV programmes. In the development sector he worked in fundraising for Actionaid before joining BESO (a volunteer-sending organisation) as Director of External Relations. In 2001 he joined People In Aid and has been immensely proud of its increasing recognition by it’s members and the wider sector for the central role it plays.

During his time at People In Aid he has had many articles published, addressed numerous sector-wide or oganisation-specific conferences and meetings. Jonathan acted as a consultant for ECHO on the EVHAC volunteering initiative and served as Chair of the Emergency Personnel Network from 2004-2010, as co-chair of ELRHA from 2008, and as a founding member of the steering committee for Keeping Children Safe.

Jonathan holds a degree from Oxford University (in Oriental Studies) and a Masters in International Relations from the Fletcher School of Law and Diplomacy. A Londoner, Jonathan lives in North London with his wife, an author, and three daughters.

Jonathan relaxes on squash and tennis courts, and with his family or good books and jigsaws.

Head of HR Services

Nina Albuquerque / nina@peopleinaid.org / +44 (0)20 3137 3593

Nina leads People In Aid’s international HR Services team. This includes managing People In Aid's core membership products and services, ensuring members agencies are engaged and supported through certification; ensuring an integrated global events calendar; coordinating the delivery of high quality research reports and publications; and managing and developing the tailored support offered by People In Aid. Nina also supports and contributes towards donor reporting and evaluating People In Aid's impact.

Nina has gained over ten years experience in various HR roles in the humanitarian and charity sector. Before embarking on an HR career Nina worked as a language consultant as well as with executive search/recruitment in the private sector.

Nina has a Bachelors degree in History of Art (including Ethnology, Communication Studies and Political Science) from Stockholm and Warwick University. She is a member of the UK’s Chartered Institute of Personnel and Development (CIPD) and is currently training to become a certified Coach with The Coaching Academy.

In her downtime, Nina enjoys reading and spending the weekends with family and friends.

 

HR Services Manager

Emmanuelle Lacroix  /  emmanuelle@peopleinaid.org  /  +44 (0)20 3137 3596

In her role of HR Services Manager, Emmanuelle primarily leads on resources, workshops and events as well facilitating various networking groups for members.

She also coordinates People In Aid's international activities, working in close collaboration with regional consultants. In addition to this, her position includes a business development capacity.

After a couple of years work in the commercial world where she started to build her HR career, Emmanuelle joined the Sector early 2005 as part for the International Personal Team at the British Red Cross. Her time with BRCS included a year as the HR & Admin Delegate in their bilateral program in the Maldives. She then moved to Save the Children in the Emergency HR Team in September 2008, before joining People in Aid in June 2011.

Emmanuelle holds a French Licence in Business Administration and a BA(Hons) in European Politics. She is also a member of the UK's Chartered Institute of Personnel and Development (CIPD).

In her spare time, Emmanuelle enjoys urban photography, street dance and discovering new cultures, whether round the corner or across the world.

HR Services Coordinator

Erika Stankeviciute  /  erika@peopleinaid.org  /  +44 (0)20 3137 3592

Erika works on the development and delivery of a wide range of membership products and services. Assisting People In Aid members in improving the quality of their people management. Amongst other things, Erika works in the organisation of People In Aid's bespoke support services, from conception through to evaluation. Prior to joining People in Aid in November, Erika was working as Human Resources Assistant and before that as Administration Assistant in the Finance Centre for UNICEF, Supply Division in Copenhagen.

After obtaining a bachelor degree in Contemporary History in 2007, Erika worked and travelled in New Zealand. Having moved to London recently, she obtained her Certificate in Human Resources Management through the University of Wales. In her spare time she reads historical books and enjoys travelling. 

Communications Manager

Fiona Sinclair  /  fiona@peopleinaid.org  /  +44 (0)20 3137 3594

Fiona is the Communications Manager at People In Aid and brings to the team over a decade of communications experience in the private and not-for-profit sectors. Fiona is responsible for managing communications channels and resources for our members, including our website, member communications and social media. She is also responsible for ensuring that our member network benefits from our resources and tools.

Fiona joined us in 2014 after three years with Oxfam GB and nine years in the strategic communications field. Fiona lives in Oxfordshire and when she is not working she enjoys yoga and growing vegetables.  

 

Head of Finance

Emma Firth  / emma@peopleinaid.org

Emma is People In Aid's Head of Finance and is responsible for financial advice and guidance to the organisation, primarily at a strategic level, which involves overseeing all aspects of financial reporting both internally and externally, as well as providing assistance to the Executive Director and Finance Manager, ad hoc projects and financial planning.

Emma qualified as a Chartered Accountant with a top 20 firm of accountants and has experience in working with a wide variety of businesses in the commercial and not-for-profit sectors ranging from start-up businesses to multi-million organisations, as well as holding a training role where she trained accountants working in public practice. Post-qualification she worked in public practice and ran her own businesses for several years. Prior to joining People In Aid in October 2010 she recently held strategic financial roles in an International Development Charity and a national Animal Welfare Charity.

Emma grew up in South Africa and Cheshire, went to University in St Andrews and now lives in Oxfordshire. She enjoys spending time with her husband and two children, cycling and learning Spanish.

Finance Manager

Mathews Chanza  /  mathews@peopleinaid.org  /  +44 (0)20 3137 3597

Mathews is People In Aid’s Finance Manager and is responsible for the preparation of management accounts and cash flow accounts, maintaining sales and expenditure, assisting in budget preparation and the forecast and analysis of People in Aid’s financial position.

Mathews joined People In Aid in October 2010. He has a Bachelor of Accounting degree from the University of Malawi, and qualified as a Chartered Management Accountant in 2007. He has more than 5 years accounting experience in the charity and NGO sector. He is currently studying for his Masters in Business Administration at London Metropolitan University.

He lives in East London and in his spare time enjoys reading, travelling and playing tennis.

Operations Manager

Carol Curran  /  carol@peopleinaid.org  /  +44 (0)20 3137 3595

 

Carol is the Operations Manager at People In Aid, responsible for the smooth running of the office, relationships with suppliers, the membership application and renewal process, incoming communications and event logistics, and supporting the Board of Trustees and the Director with management and governance tasks.

She joined People In Aid in June 2013. Previously Carol worked for 10 years in international development and 20 years in the charitable/not-for-profit sector, most recently as Operations Director at The Market Research Society. She is a Chartered Biologist and has an MBA from Henley Management College. Born, bred and still living in South London, she enjoys films, theatre, reading and travelling. She volunteers as a mentor for young women working in charities, and as an assessor for a local NHS Trust’s leadership assessment centre for community nurses.

 

Head of Fundraising

Lisa Smith  /  lisa@peopleinaid.org  /  +44 (0)20 3137 3598

Lisa is People In Aid’s fundraiser responsible for leading UK efforts in attracting private support from trusts, foundations, companies and individuals, as well as supporting regional initiatives.

After close to 10 years at CARE USA in various roles, including Director of Development for the Chicago Office, Coordinator for Strategic Planning and Special Projects for the Program Division, and Sr. Technical Advisor in Human Resources, Lisa joined the Department of Patron Services at the Chicago Symphony Orchestra to solicit high-end subscription sales for the SDA Annual Campaign. Lisa has consulted for Oxfam GB and also served as Deputy Director of Research for the City of Chicago’s Mayor’s Office of Program Development, which was the liaison office between the city and the philanthropic community. Her most recent position before joining People In Aid was as Head of Fundraising for the Bournemouth Symphony Orchestra where she was responsible for leading the orchestra’s fundraising team.

Lisa holds a Bachelor’s Degree in French from Middlebury College, Vermont and a Master’s of Science in Development Studies from the University of London, School of Oriental and African Studies.

Lisa lives in North London and when not working enjoys yoga, drawing, travelling and improvisation theatre.

Australia and Pacific

Contact  /  info@peopleinaid.org

Africa

Regional Consultant, East Africa

Maxine Clayton  /  maxine@peopleinaid.org

 

 

 

 

Where to Find Us

People In Aid
Resource for London (previously known as The Resource Centre)
356 Holloway Road
London N7 6PA, UK

Arriving at Heathrow Airport:

Heathrow airport is on the Piccadilly Line of the London Underground train system and the journey to the Holloway Road station takes approximately one hour.

Taxis:

from Heathrow to Resource for London take approximately one hour and fifteen minutes.

From St Pancras (Eurostar):

After arriving at St Pancras International Station follow signs to Kings Cross Underground and take the Piccadilly Line eastbound to Holloway Road station. The journey will take approximately 6 minutes. Alternatively taxis from St Pancras International to Resource for London take approximately 10 minutes.

By London Underground train:

Take the Piccadilly line to Holloway Road station. On leaving the station turn left and walk under the railway bridge for 5 minutes. Resource for London is on the opposite side of the road and can be reached by using the pedestrian crossing.

By bus:

Buses 4, 17, 29, 43, 153, 253, 259, 271, 279 and X43 stop within a short walk of Resource for London. Also there are mobility buses available in the area, these are numbers 920, 921, 923 and 927.

Parking:

There are some unrestricted parking areas behind Resource for London. Contact us for more information. 

 

Complaints

We take complaints from our members seriously and have a procedure which will escalate such complaints, if necessary, to our Board of Trustees. This procedure is available for any member to see. The procedure covers complaints about our services and outputs, our staff as well as complaints about our members. The procedure does not propose action on disputes between our members and their own employees or volunteers, for which we are mandated simply to suggest ways of redress and consultation which could or should be available.

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