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Appraisal schemes are an essential part of any business, as a means of measuring how people are performing in their roles in the work-place. The appraisal scheme may not be formalised and happen in an adhoc, unsystematic way. Often that means someone is only told about their performance when they get things wrong – good performance goes unnoticed or at least un-remarked. We all know that appreciation is appreciated; it’s good and motivating to be told when we get things right.

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