Addressing Staff Retention in the Horn of Africa
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Description
Executive Summary
This report presents the key findings and conclusions from the People In Aid and Emergency
Capacity Building Project (ECB) Horn of Africa Consortium Project ‘Addressing Retention In The
Horn of Africa Project’. The report is intended for I/NGO senior and programme managers in the
Horn of Africa. The majority of the participants in the project were Nairobi-based Human
Resource (HR) Specialists from medium to large INGOs.
There were three stages to the project:
Stage 1 – The mini-survey
Stage 2 – The Learning Event
Stage 3 – Case studies of good practice
The report includes:
• Project Background
• Project Approach
• Key Findings On Retention
• Practical Findings For Improving Retention
• Project Conclusions
• Recommendations For Future Research
Annexes
1. Methodology and analysis of responses to the pre-learning event mini-survey.
2. Good practice examples and key findings from the learning event.
3. Case studies from the mini-survey and learning event participants.
4. Learning event feedback evaluation.
Summary of Key Learnings
The following are the key learnings from all three stages of the Project. Readers will learn that:
• some turnover is unavoidable. Although much can be done to reduce the attraction of other
competing organisations and the impact of operational realities on staff.
• in East Africa much turnover has been initiated by the employer. There are examples of good
practice to apply that could improve retention before and after change processes.
• there are many options available to the organisation to improve retention of today’s
humanitarian professional. These include talent development, employee engagement, good
management and workforce planning.
• responsibility for employee engagement and retention lies with line managers, with HR able
to provide support.
Information
| Type: | Research |
| Contributor: | Ian Vale |
| Principles: | 1, 2, 3, 5 |
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