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Over the past ten years, staff turnover has become a major concern for humanitarian
agencies. It has sometimes been presented as a reality humanitarian agencies have to live with,
but it has also been blamed for reducing the effectiveness of programmes as a result of
discontinuity in staffing and loss of institutional memory. Yet, while much discussed, no one has
attempted an in-depth study offering a detailed consideration of the causes and consequences
of staff turnover in the humanitarian sector.  This paper aims to fill this gap by providing
guidance and ideas for further action at agency and sector level. It is based on research by
People In Aid and the Emergency Capacity  Building Project,1 and over 200 interviews with
aid workers, humanitarian organisations, think-tanks and donor agencies.  

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